Customers needed help in converting their manual internal claims processes into an automated workflow system.
Solution & Conclusive Benefits
K2 Workflow Solution
- The workflow process can continue even without the physical presence of the designated approver
- Improvement of slow and manual processes
- Gains on visibility and insight into these processes
- Increases efficiency and improves user experience
- Reduction in paper printing
Scale of Solution
K2 Workflow Solution was implemented in three countries for about 1,200 users.