Business Process Management
A systematic approach to making an organization’s workflow more effective, more efficient and more capable by automatically routing paper and digital documents, alerting users of pending work assignments and tracking activity.
Business Process Automation
An activity or set of activities that will accomplish a specific organisational goal
The process of applying policies and rules to how documents are created, persisted and expired within an organisation. Document collaboration is merely the process of checking out, checking in and versioning a document before it is published