Robotic Process Automation (RPA) is a software that automates high-volume operations or repeatable operations done by human when using PC. It helps reduce mistakes made by human through automation, and as a result, will reduce staff routine workload and shift to higher value tasks.
RPA is a software or a “robot,” that captures and interprets applications for:
- Processing a transaction
- Manipulating data
- Triggering responses
- Communicating with other digital systems to perform various tasks
These include maintenance of records, queries, calculations, and transactions. Additionally, any application commonly used by your company can be operated by RPA, such as e-mail, browser, Office applications (Excel, Word, PDF, etc.), Citrix, SAP, oracle and many more. RPA can be configured to perform almost any rule-based task.
Boost your Business
Enabling RPA to handle any processes will not only transform and streamline your organization’s workflow, it will also allow for superior scalability and flexibility within the enterprise, doubled by fast, tailored response to specific needs.
Software robots are easy-to-train and they integrate seamlessly into any system, as they multiply and instantly deploy more as you go. They constantly report on their progress, so you can go even bigger and better by using operational and business predictability, while improving strategically.
In TTNI-A, we boost your productivity with minimal process changes and utilise the most advanced RPA technology to free your resources in focusing on higher value tasks. We optimise your rule-based operations by tuning the repeated routine works to capable and flexible robotics, while refining and driving improvements with real-time analytics and managed services support.
Today, most organisations are under pressure to do more with less resources, and every organisation has people performing mission-critical but mundane, repetitive work. Your employees work to complete thousands of time-consuming business tasks and processes that demand accuracy and speed, but don’t necessarily require human decision-making skills to complete. Often, these processes are error-prone and becomes a source of frustration for employees.
With RPA, organisations can automate the tedious manual work that is hampering productivity and efficiency. Businesses can utilise RPA to optimise processes across your enterprise in:
- Adjudicating claims
- On-boarding customers or employees
- Reconciling financials
- Updating customer information in system records