1. IT Support Executive (Call Centre)

Job Description:

• Handle telephone calls and e-mails from customers (IT-related enquiries and trouble-reporting)
• Ensure all the assigned incidents are handled properly and timely
• Process weekly and monthly reports and other documentations
• Operate the Network Monitoring System
• Perform call centre administration jobs
• Perform any other tasks as assigned

Requirements:

• Diploma in any discipline
• Basic WAN & LAN knowledge preferred
• Pleasant voice and cheerful personality in call handling
• Good command of written and spoken English
• Good interpersonal and customer service skills
• Ability to carry out simple first-level trouble-shooting
• Singaporeans or Singapore PRs are preferred
• Must be able to work flexible, rotating 24 hours shifts including weekends and Public Holidays

** Fresh graduates are welcome to apply.
** Attractive shift allowance and overtime pay will be provided.

 

If you are driven by challenges and have the will to succeed, please send in your detailed resume indicating current and expected salaries, contact number(s) and a recent passport-sized photograph to:

Corporate Division
175A Bencoolen Street
#11-12 Burlington Square
Singapore 189650

Or fax to: 6 733 3375 Or e-mail to: hr@ttni.com.sg

We thank you for your applications and regret that only shortlisted candidates will be notified.